KiddoSafe – Refund & Return Policy

Effective Date: 18/02/2026

Website: https://kiddosafe.shop/

At KiddoSafe, we want you to feel confident when shopping with us. If something isn’t right, we’re here to help.

1. Overview

KiddoSafe operates as a dropshipping store, meaning products are shipped directly from our suppliers. Because of this, return and refund procedures may differ from traditional retail stores.

2. Eligibility for Refunds or Replacements

You may be eligible for a refund or replacement if:

✅ You received a damaged or defective item

✅ You received the wrong product

✅ Your item was not delivered within 45 days

✅ The product arrived significantly different from its description

3. Non-Refundable Situations

We do not offer refunds in the following cases:

❌ Change of mind after purchase

❌ Incorrect shipping address provided by customer

❌ Minor color/size variations due to screen display

❌ Normal shipping delays outside our control

4. Return Process

Since we ship directly from suppliers, returns are not always required.

To request a refund:

1. Email us at [Insert Email]
2. Include:

• Order number
• Photos/videos of the issue
• Description of the problem

We will review your request within 2–5 business days.

5. Refund Options

Depending on the situation, we may offer:

• Full refund
• Partial refund
• Free replacement
• Store credit

Refunds are issued to the original payment method

6. Refund Processing Time

• Approved refunds are processed within 5–10 business days.
• Your bank or payment provider may take additional time to post the refund.
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7. Order Cancellation

You may cancel your order within 12 hours of purchase. After this period, the order may already be processed and cannot be cancelled.

8. Late or Missing Refunds

If you haven’t received your refund:

1. Check your bank account again
2. Contact your payment provider
3. If still unresolved, email us at [email protected]

9. Contact Information

📧 Email: [email protected]

🌐 Website: https://kiddosafe.shop/